State and federal lawmakers are focusing increasingly on
health care reform, and a growing number are expressing serious
interest in "patient-focused" or "consumer-centered" approaches.
This is certainly a positive development. Lawmakers of both parties
are now more inclined to advocate making the patient the focus of
America's health care system.
However, the vocabulary of health care policy is often elastic,
and different people use the same terms to express significantly
different concepts. This elasticity adds to the general confusion
among the public and policymakers that seems to plague this area of
public policy and often results in legislators and taxpayers
talking at cross-purposes or past one another.
Consequently, clarifying the rationale, objectives, and
principles of consumer-centered health care reform is important so
that participants in the discussions, particularly the taxpayers,
accurately comprehend the concepts and implications of this
approach and are better equipped to evaluate the various
proposed reforms at the federal and state levels.
Key Principles. The fundamental objective of a
patient-centered health care system is to maximize value for
individuals and families so that they receive more benefit and
better results for their health care dollars, both as patients and
as consumers buying health insurance. Only when
individuals choose and own their own health insurance will the
other actors in the system-health plans and providers-have the
right incentives to deliver better value in the form of improved
results at lower prices.
If policymakers are serious about real patient-centered,
consumer-driven health care reform, they should ensure that their
legislative proposals embody six key principles:
- Individuals are the key decision makers in the
health care system. This would be a major departure from
conventional third-party payment arrangements that dominate
today's health care financing in both the public and the private
sectors. In a normal market based on personal choice and
free-market competition, consumers drive the system.
- Individuals buy and own their own health insurance
coverage. In a normal market, when individuals exchange
money for a good or service, they acquire a property right in
that good or service, but in today's system, individuals and
families rarely have property rights in their health insurance
coverage. The policy is owned and controlled by a third party,
either their employers or government officials. In a reformed
system, individuals would own their health insurance, just as they
own virtually every other type of insurance in virtually every
other sector of the economy.
- Individuals choose their own health insurance
coverage. Individuals, not employers or government
officials, would choose the health care coverage and level of
coverage that they think best. In a normal market, the primacy of
consumer choice is the rule, not the exception.
- Individuals have a wide range of coverage
choices. Suppliers of medical goods and services,
including health plans, could freely enter and exit the health care
market.
- Prices are transparent. As in a normal market,
individuals as consumers would actually know the prices of the
health insurance plan or the medical goods and services that they
are buying. This would help them to compare the value that they
receive for their money.
- Individuals have the periodic opportunity to change
health coverage. In a consumer-driven health insurance
market, individuals would have the ability to pick a new health
plan on predictable terms. They would not be locked into past
decisions and deprived of the opportunity to make future
choices.
Conclusion. The current debate over health care
reform is usually framed in terms of addressing cost and access
problems, accompanied by occasional discussions about the need
to improve quality and outcomes in the system. Yet those
issues are all manifestations of a more fundamental
dissatisfaction with the status quo. Implicitly, both
policymakers and the public are motivated by a sense that
health care today is not living up to their expectations for
value at either the individual or the societal level.
While America's current health system has clear strengths, it
also has significant weaknesses. For all the benefits that it
provides in helping people to live longer and healthier lives,
America's health care system seems too costly, confusing,
inefficient, and uneven in its results, and it leaves too many
people without adequate access to its benefits. Fundamentally,
Americans as individuals and as a society intuitively
recognize that the present health system could do a much better job
of delivering value.
Put simply, Americans rightly sense that either they are paying
too much for their present health system or the system should be
delivering better results given what they are already paying.
The solution and the challenge for policymakers is to undertake
the reforms needed to transform the present system into one that
does a much better job of seeking and rewarding the creation of
better value. As the experience of other economic sectors shows,
health care need not be a zero-sum game in which costs can be
controlled only by limiting benefits or benefits can be expanded
only by increasing costs. Rather, a value-maximizing system
will simultaneously demand and reward continuous improvements
in benefits while continuously reducing costs.
Such a value-maximizing result can be achieved in health care
only if the system is restructured to make the consumer the key
decision maker. When individual consumers decide how the money is
spent, either directly for medical care or indirectly through their
health insurance choices, the incentives will be aligned
throughout the system to generate better value-in other words,
to produce more for less.
All Americans should be able to agree with the goal of creating
a value-maximizing health care system. Consumer-centered
health care reforms are the only effective means for achieving that
goal.
Edmund F.
Haislmaier is Senior Research Fellow in the Center for Health
Policy Studies at The Heritage Foundation.