What makes The Heritage Foundation one of the most famous and
widely quoted nonprofit companies worldwide? Having a top-notch
staff to promote public policies based on the principles of free
enterprise, limited government, individual freedom, traditional
American values and a strong national defense helps, no question.
But as the new book Forces for Good: The Six Practices of High-Impact
Nonprofits shows, it's more than that. Heritage succeeds
because its leaders follow certain "high-impact" practices that
have elevated the 34-year-old institution to the forefront of the
nonprofit world.
Figuring out what those high-impact practices are matters,
because success in the nonprofit world is by no means guaranteed.
More than 30,000 nonprofits are started in this country every year.
We're talking about groups that are, among other things, trying to
feed hungry people, clean the environment, provide housing for poor
families, push for greater access to education in science and other
important fields, and train young people.
But good intentions aren't enough. Only a fraction of that
30,000 will survive. Many run aground; others manage to just get
by. But a select few, like Heritage, do much more. They keep
growing and growing, and they surpass even the wildest hopes of
their founders.
The question is, why? What makes certain nonprofits thrive? Are
they doing something differently from other nonprofits?
They are, say Forces for Good authors Leslie Crutchfield
and Heather McLeod Grant. And, fortunately, their successful habits
are something everyone can emulate. How do Crutchfield and Grant
know? They surveyed thousands of nonprofit CEOs before zeroing in
on the 12 highest-performing ones -- then spent two years examining
that dozen in great detail.
So what are those six practices? According to Forces for
Good, successful nonprofits:
- Work with government and advocate for policy change, in
addition to providing services.
- Harness market forces and see business as a powerful partner,
not as an enemy to be disdained or ignored.
- Create meaningful experiences for individual supporters and
convert them into evangelists for the cause.
- Build and nurture nonprofit networks, treating other groups not
as competitors for scarce resources but as allies.
- Adapt to the changing environment and be as innovative and
nimble as they are strategic.
- Share leadership, empowering others to be forces for good.
Take the second practice, seeing business as a partner. That's
what Environmental Defense President Fred Krupp starting doing in
1987 -- and it wound up making a huge difference to his
organization, which had previously dealt aggressively with
polluting companies, suing and shouting all the way.
Krupp had eaten at a McDonald's with his kids when he looked at
the Styrofoam, plastic wrappers and non-recycled paper on the
table. We can help them do better, he thought. "That night,"
Crutchfield and Grant write, "he and his son composed a letter to
the CEO of McDonald's proposing that the company work with
Environmental Defense on a plan to reduce their solid waste." The
result: a cooperative partnership that drastically cut the amount
of packaging waste McDonald's generated.
Then there's the sixth practice, sharing leadership. This one
really caught my eye --largely because Forces for Good highlights
my bosses here at The Heritage Foundation, CEO Ed Feulner and COO
Phil Truluck A lot of people know Heritage but not many outside the
Beltway or the corridors of power can name either of the top two
men -- which is just fine with Feulner and Truluck, whose joint
goal has always been to create an organization that outlives
them.
The authors make a stunning but true statement about Feulner, a
man who GQ magazine has just named one of the fifty most powerful people in Washington: "He
gives power away, rather than hoards it," Crutchfield and Grant
write. "We spend a great deal of time studying Heritage's success,
and came to see that this structure, with its broadly distributed
leadership, provided the critical capacity Heritage needed to
sustain its growth and impact." The result, they note, is "an
unstoppable organization."
Part of what makes Heritage "unstoppable" is its success at the
fourth practice -- building networks. "When Heritage was founded in
the early 1970s," Forces for Good notes, "most think tanks
were quiet backwaters of research that did nothing to actively
promote their agendas. Heritage changed all that." From Heritage's
first Mandate for Leadership, which President Ronald Reagan
treated as the "blueprint" of his administration, through the
annual meetings of Heritage's Resource Bank and the growth of its
ground-breaking, timely research -- all of which can be accessed
online -- Heritage's collaborative approach has helped enlarge and
popularize the conservative movement and changed the ideological
landscape for the better. Small wonder that hundreds of
thousands of donors -- ordinary citizens hoping to spread this
"force for good" -- contribute to The Heritage Foundation
annually.
Forces for Good provides many more
examples of stellar leadership at work. And it is, quite frankly, a
truly inspiring experience to see so many people working to help
their fellow man. All of us -- whether we run a huge nonprofit or a
small family -- can benefit from the lessons the authors have
distilled into this powerful book. If you want to find out how
you can become a force for good, look no further.
Rebecca
Hagelin, a vice president at The Heritage Foundation,
is the author of "Home Invasion:
Protecting Your Family in a Culture That's Gone Stark Raving
Mad" and runs the Web site HomeInvasion.org.