Audio Visual Specialist
Responsible for overseeing all audio visual (AV) equipment and services to support events, meetings, and conferences at The Heritage Foundation’s Capitol Hill headquarters. Provide first-rate professional support services for approximately 500 large-scale or high-impact auditorium events and conferences annually, as well as an approximately 1,000 meetings with routine AV set-ups annually. Run AV systems during events, set up AV equipment for meetings, coordinate AV needs with media outlets and third-party vendors, and troubleshoot technical problems. Develop and implement Heritage-wide digital media specifications and AV standards in coordination with key internal stakeholders. Maintain documentation and equipment user guidelines; cross-train staff on the operation of AV equipment. Provide guidance on new technology and trends in the AV field; develop plans for AV-related investments.
- Manage all AV services for public and non-public events taking place in Heritage auditoriums; operate sound board, lighting board, multiple-camera video production and recording, webcasting/live streaming, and support speaker(s) presentation needs.
- Coordinate AV services for third-party media outlets during events, including set-up and feeds and for live broadcasting, video and audio recordings, and audio feeds for print reporters.
- Create high-quality recordings of programming originating in Heritage auditoriums; make the digital media available in a timely manner via Heritage communications channels.
- Responsible for AV support services for all Heritage conference rooms; manage and set up video and voice conferencing equipment, laptops, projectors, and TV screens. Respond to questions and support requests in a timely manner.
- Provide guidance and technical support for the equipment used in Heritage broadcast TV and radio studios.
- Draft digital media specifications and AV standards in coordination with Heritage Strategic Communications Group and other key stakeholders; communicate specifications and standards to AV vendors supporting off-site events.
- Oversee digital media storage; design media archiving and retrieval systems to meet enterprise objectives, receive and process media from external events and other third-party resources.
- Oversee and maintain AV equipment in auditoriums, conference rooms, and mobile carts in a ready state for any last minute requests; troubleshoot technical problems and engage third-party vendor support when appropriate.
- Develop plans and justifications for investments in AV equipment and services, execute all equipment replacement or upgrade projects.
- Provide AV coordination for external events such as webcasting and live streaming as required; provide occasional off-site AV support as required.
- Provide guidance on new trends and technology innovation related to AV systems and services.
- Maintain AV Guidelines for Heritage events and conference rooms including the user documentation on all systems.
- Cross-train individuals on the IS Team as well as other key Heritage personnel on AV systems and production standards.
Job Type: FullTime
Technical School Certification or Associates Degree required; Bachelor’s Degree in electronics or technology preferred.
3 - 5 years in audio visual field, broadcasting, or event management.
- Excellent customer service skills.
- Strong communications skills.
- Strong organization and time management skills; ability to prioritize tasks and carry out responsibilities in a timely manner.
- Strong attention to detail.
- Strong critical thinking skills and ability to handle emergency situations, demonstrates sound judgment under pressure.
- Proven ability to handle and juggle multiple projects while setting appropriate priorities to achieve goals.
- Ability to troubleshoot technical problems.
- Ability to work after-hours; some travel may be required.
- Ability to lift 50 lbs. without assistance.
- Understand and support the Heritage mission and vision for America and the team’s goals and objectives.